diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 9936987781
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will then securely log you in. Once verified, you won't need to use a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection to establish. If you still don't receive the OTP, try clicking the "send OTP" button again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your KYC details to the customer support via email to facilitate a smooth account transfer. This will help update your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to access the app's latest features.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only applicable to gaming earnings, not bonus amounts. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and other relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a process completion time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn as normal. This means you can cash out winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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